Refund & Cancellation Policy

Returns and Refund

Communication and Refunds:

  • We will notify you if any part of your order is canceled or if additional information is needed.
  • If we cannot process your order within 45 working days, a refund will be initiated and will be resolved depending on the bank's resolution period. 
  • Your refund will be reflected in the source account within 5-7 working days. If you do not receive the refund after 7 days, please contact your bank.

Cancellation of Unprocessed Orders:

If a cancellation request is received within 1 hours after placing the order and the order is yet to be processed, we will proceed with the cancellation and issue a full refund to the original payment method.

Cancellation of Processed Orders:

Once an order has been processed, we will not be able to cancel it.  

Discouragement of Post-Processing Cancellations:

We prioritize efficient order processing and discourage cancellations after order processing.

Charges for Cancellation/Returns (Partially Paid COD):

A fee of ₹120 is collected upfront as the shipping fee. This fee is non-refundable. Customers are eligible for a full refund of ₹120 only in cases of non-delivery caused by a delivery partner error.

For any queries related to returns, refunds, replacements or cancellations, reach out to us at: